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aostrow
Adam is one of the co-creators of MindSay. He likes to blog and enjoys long walks on the beach.
 
The Worst Merger, Ever

I think it has been about 2 years since Bank of America acquired Fleet, give or take a few months.  The results support my theory that the best job in the world is working in IT at a non-tech company.  Why?  Because the non-tech people that are 70 years old (i.e. - bank executives) have no clue what you're talking about and you can throw out words like "migration" and "integration" and magically make tasks that should take hours take weeks, months, or even years.

Today I walked into Bank of America needing to deposit a fairly large amount of money.  Utter confusion breaks out when I tell them my account number and it isn't the same number of digits as a Bank of America account number.  I have had this same exact thing happen every time I've deposited money at a Bank of America for the last year (for the first year of the merger, you couldn't even deposit money at BoA, although they could still charge you account maintenance fees and so forth).  Finally I verified a bunch of information, filled out another change of address form, and got my receipt for my deposit.  I come home tonight to find that the money is not yet posted to my account.  While I realize sometimes this takes a day or two, I am slightly concerned that my online account doesn't have any "pending" deposits at least.

This on top of a bill for an EXPIRED Fleet Credit Card that is past due.  I used it ONCE for $9.95, and I now owe $65 in late fees and other penalties, and probably hurt my credit score in the process.  Turns out the problem was that bill was going to an old address, which is funny because even though I've moved 3 times in the last year, the FIRST thing I've done each time I move is update my address using Fleet's online banking.  Apparently, that form isn't actually linked to anything, and they will continue to send my mail to an address they have on a paper ledger that was setup back in 1975 or whenever my mom first opened a Fleet account. 

Anyways I'm sure you could care less about my woes at the bank.  The main lesson I would like to leave you with is that if you're good with technology but quite lazy and want good job security and awesome hours, I highly advise the banking industry. 

 
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